SHIPPING & RETURNS
We generally ship within 1-3 business days after order is received.
However, because we are a small business, there are many factors which could cause delays. Should we anticipate a problem we will send a notification as soon as possible.
Currently we are primarily shipping through the United States Postal Service. Because our products vary in size and weight shipping costs may change frequently. Usually the USPS Priority Mail is the fastest and most cost effective.
We will consider using other shipping methods such as UPS or Fed-Ex at customers request.
Return & Exchange Policy
It is our desire to provide quality products at an affordable price.
We want our customers to be completely satisfied with their purchase.
Many of our products are guaranteed by the manufacturer and can be
replaced if there is any malfunction or damage.
If upon receiving your item it doesn't meet your expectations,
please contact Jot N Journal for a full refund or replacement.